Terms of Service
Last updated: August 1, 2025
1. Acceptance of Terms
By accessing and using Feston ("the Service"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.
2. Description of Service
Feston provides a comprehensive festival management platform designed for educational institutions. Our services include:
- Festival website creation and hosting
- Participant registration management
- Event scheduling and coordination
- Results tracking and publication
- Analytics and reporting tools
- Customer support and technical assistance
3. User Accounts
To access certain features of the Service, you must create an account. You agree to:
- Provide accurate, current, and complete information
- Maintain and update your information to keep it accurate
- Maintain the security of your password and account
- Accept responsibility for all activities under your account
- Notify us immediately of any unauthorized use
4. Acceptable Use
You agree not to use the Service to:
- Violate any applicable laws or regulations
- Infringe on intellectual property rights
- Transmit harmful, offensive, or inappropriate content
- Interfere with or disrupt the Service
- Attempt to gain unauthorized access to our systems
- Use the Service for commercial purposes outside of educational institutions
5. Data and Privacy
Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. You retain ownership of your data, and we implement appropriate security measures to protect it.
6. Payment Terms
For paid plans:
- Fees are billed in advance on a monthly or annual basis
- All fees are non-refundable except as expressly stated
- We may change pricing with 30 days notice
- Failure to pay may result in service suspension
7. Intellectual Property
The Service and its original content, features, and functionality are owned by Feston and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.
8. Service Availability
We strive to maintain 99.9% uptime but cannot guarantee uninterrupted service. We may suspend or terminate the Service for maintenance, updates, or other operational reasons with reasonable notice when possible.
9. Limitation of Liability
In no event shall Feston be liable for any indirect, incidental, special, consequential, or punitive damages, including lost profits, arising from your use of the Service.
10. Termination
Either party may terminate this agreement at any time. Upon termination, your right to use the Service will cease immediately. We may export your data upon request within 30 days of termination.
11. Changes to Terms
We reserve the right to modify these terms at any time. We will notify users of material changes via email or through the Service. Continued use after changes constitutes acceptance of the new terms.
12. Governing Law
These Terms shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law provisions.
13. Contact Information
If you have any questions about these Terms of Service, please contact us at:
Email: legal@feston.app
WhatsApp: +91 6238 964 074
Address: Feston Technologies, India